Remote Instant Response
Resolve system errors, parameter settings via phone (+86-13533274914) or video conference (Zoom/Tencent Meeting), with solutions within 2 hours;
On-Site Technical Support
For complex mechanical failures (e.g., spindle noise, guideway accuracy deviation), engineers arrive within 24-48 hours domestically; overseas clients supported via local service networks;
Customized Technical Solutions
Such as optimizing the 5-axis machining process for aviation parts and debugging mass production parameters for new energy battery casings, with dedicated engineers providing one-on-one solutions.
Services of the Partial After-Sales Team
